FREQUENTLY ASKED QUESTIONS

No, Medicare does not cover the cost. They do not view a Stairlift to be “medically necessary.”

If maintained properly, a Stairlift will last approximately 10 to 15 years, depending on how often it is used.

Installing a stairlift typically takes between 2 to 4 hours. The exact time can vary based on several factors: Type of Stairlift: Straight stairlifts generally take less time to install compared to curved stairlifts, which require more customization. Staircase Complexity: A straight, simple staircase will take less time compared to a staircase with multiple landings or curves. Pre-Installation Preparation: If any preparation is needed, such as moving furniture or clearing the staircase area, it might add some time. Installer Experience: AIP Mobility Plus has years of experience having completed many installations and are highly qualified LOCAL professionals and can complete the installation more efficiently. Overall, most homeowners can expect the installation to be completed within a few hours, ensuring minimal disruption to their daily routine with an installation by AIP Mobility Plus.

What happens to my stairlift with a power outage? Stairlifts installed by AIP Mobility Plus are equipped with battery backup systems to ensure they remain operational during a power outage. Here’s what typically happens if there is a power outage: Battery Backup Activation: When the power goes out, the stairlift automatically switches to its battery backup. Limited Use: The battery backup allows the stairlift to be used for a limited number of trips up and down the stairs, usually between 10 to 20 trips, depending on the model and battery condition. Charging: Once the power is restored, the stairlift's batteries will recharge automatically when the stairlift is parked in its charging position at the top or bottom of the staircase. Safety Features: The stairlift will still retain its safety features, such as sensors and seat belts, ensuring safe operation during a power outage. It's important to keep the batteries well-maintained and charged to ensure reliable operation during power outages.

Yes, a stairlift can be designed to fit unique or unconventional staircases. Here are the options and considerations: Custom Curved Stairlifts: For staircases with curves, landings, or unusual shapes, custom curved stairlifts are designed to match the exact contours and dimensions of your stairs. These are made to order and ensure a perfect fit. Modular Rail Systems: Some stairlift manufacturers offer modular rail systems that can be configured to fit various staircase designs, including spiral or multi-landing stairs. Pre-Installation Assessment: A professional from AIP Mobility Plus in Chatham will visit your home to measure your staircase and evaluate its unique features. This assessment ensures that the stairlift will be tailored to your specific needs. Space Considerations: Even if your staircase is narrow or has limited space, there are slimline models and folding rail options that can accommodate tighter spaces. By working with a reputable stairlift provider, such as AIP Mobility Plus, you can receive a free home assessment to determine the best solution for your unique staircase. This ensures that the stairlift installed will be both safe and perfectly suited to your home’s architecture.

Are Stairlifts easy to operate? Yes, stairlifts are designed to be very user-friendly and easy to operate. Here’s a breakdown of their ease of use: Simple Controls: Most stairlifts have straightforward controls, typically a joystick or buttons on the armrest. You simply push the control in the direction you want to go, and the stairlift smoothly moves up or down the stairs. Remote Controls: All stairlifts installed by AIP Mobility Plus come with remote controls, allowing you to call or send the stairlift to different floors. This is useful if multiple people use the stairlift or if you need to send it to another location. Swivel Seat: The seat of the stairlift swivels at the top of the stairs, making it easy to get on and off safely. The seat is always locked in place when you are ready to use the lift. Safety Features: Stairlifts are equipped with several safety features, including: Seat belts: To keep you secure during the ride. Safety sensors: These stop the stairlift if there are any obstructions on the stairs. Slow start and stop: To ensure a smooth and gentle ride. Locking mechanism: To prevent unauthorized use. Folding Parts: Armrests, footrests, and seats fold up when not in use. Our Stairlifts are 11 inches off the wall when folded up, keeping the staircase accessible for others. Battery Backup: In case of a power outage, the stairlift's battery backup ensures it can still operate, providing peace of mind. Overall, stairlifts are designed with the user in mind, ensuring they are simple, intuitive, and safe to operate for individuals of all ages and abilities. If you have any concerns, the installation professional from AIP Mobility Plus will always provide a demonstration and training to ensure you are comfortable using your new stairlift.